FAQ

TRYING ON A NEW PAIR

Open all straps and step into the

footbed. The contours of the footbed

should follow the curves of your foot.

Close the straps comfortably, leaving

enough space to allow your feet the

freedom of movement.

Stand up and make sure you have

5mm extra room in front of your toes

and 5mm behind your heels.

Stand up and make sure you have

5mm extra room in front of your toes

and 5mm behind your heels.

BREAKING IN A NEW PAIR

For the first five or six times you wear

your new shoes, limit the time to just

a few hours. This allows your feet

and body to gradually get used to the

contoured arch support as well as the

straps and buckles.

AVOID EXTREME HEAT

Exposure to concentrated heat can

damage your Birkenstocks. Avoid

leaving them in direct sunlight or in

the car on warm days and keep them

away from radiators and fireplaces.

DON’T IMMERSE IN WATER

Water can damage the cork and

dissolve the glue/sealant. If your

shoes get wet, dry them slowly and

away from direct heat, never directly

in front of a heater.

If the buckles are exposed to salt

water, rinse them to avoid corrosion.

AIR FOOTBEDS REGULARLY

Birkenstock footbeds are constructed

of layers of jute and cork covered in a

suede lining. It’s designed to absorb

moisture from your feet. Airing the

footbeds prevents the build up of

odours caused by excess moisture.

REPAIR YOUR SHOES

Birkenstock footwear with exposed

cork footbed may require cork repair

due to general wear over time.

The soles need repairing or

replacement before you start wearing

into the cork.